Refund policy

Return & Refund Policy

At AntiSnoring Health, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

30-Day Return Policy

You have 30 days from the date you receive your order to request a return.

To qualify for a return, your item must:

  • Be unused and in the same condition as received.

  • Be in its original packaging.

  • Include all original accessories, manuals, and tags (if applicable).

  • Be accompanied by proof of purchase or your order confirmation.

To initiate a return, please email us at antisnoringhealt@gmail.com with your order number and the reason for your return.

Return Address:

[INSERT RETURN ADDRESS]

Please do not send items back without contacting us first. Unauthorized returns may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives.

If your item arrives damaged, defective, or you receive the wrong product, contact us within 48 hours of delivery at antisnoringhealt@gmail.com.

Include:

  • Your order number

  • A brief description of the issue

  • Clear photos or videos showing the problem

We'll review your claim and provide a replacement or full refund if the issue is confirmed.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on products that have been opened, used, or are no longer in their original condition.

We also do not accept returns for:

  • Personalized or custom-made products

  • Gift cards

  • Final sale or clearance items

  • Products damaged through misuse or normal wear and tear

If you're unsure whether your item qualifies for a return, please contact us before sending it back.

Exchanges

We currently do not offer direct exchanges.

If you'd like a different item, simply return your eligible product and place a new order once your return has been approved.

Refunds

Once your return is received and inspected, we'll notify you by email of the approval or rejection of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days.

Please note that your bank or credit card provider may require additional processing time before the refund appears in your account.

If you haven't received your refund within 15 business days after approval, please contact us at antisnoringhealt@gmail.com.

Return Shipping

Unless the return is due to our error (such as receiving a defective, damaged, or incorrect item), customers are responsible for return shipping costs.

Original shipping charges are non-refundable.

Order Cancellations

Orders may be canceled only before they have been processed or shipped.

Once an order has been shipped, it must follow the standard return process outlined above.

European Union Customers

If your order is delivered within the European Union, you have the legal right to cancel or return your purchase within 14 days of receiving your order, without providing a reason.

Returned items must be unused, in their original packaging, and accompanied by proof of purchase.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Email: antisnoringhealt@gmail.com